Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.7
Location
8.2
Service
8.0
Dining
6.2
Guest reviews
7.2/10
based on 6 reviews
7.5
7.5/10 based on 2184 reviews
E.
United States,
May
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The location was incredibly convenient with everything I needed just a short walk away, but the noise throughout the night was bothersome. The service, especially from the American woman, was top-notch, but the encounter with one lady about a power outlet converter was a negative experience. The rooms were small, typical for Europe, but the lack of space even for luggage was a downside. The dining options were decent, although the breakfast buffet could be a bit hit or miss.
Rooms
6.0
The rooms were very small, standard for Europe, but lacking space even for luggage. The bed size looked smaller than a normal queen size.
Service
7.0
The service, especially from the American woman, was exceptional, although one encounter regarding a power outlet converter was unpleasant.
Location
8.0
The location was superb, right near Dam Square in central Amsterdam, providing easy access to everything I needed, but the noise throughout the night was a downside.
Dining
7.0
The dining experience was satisfactory, with varied options, but the breakfast buffet could be inconsistent in quality.
Facilities
The facilities were basic but functional, meeting the essential needs adequately.
Gene
United States,
May
2024
6.8/10
I had a mixed experience at the hotel. The room felt stuffy and dark on the top floor, but it was nicely laid out for a group of 4. The service was generally good, except for one incident. The location was excellent, right in the midst of everything. The dining options were limited.
Rooms
6.0
My room on the top floor felt like the attic with a tiny window, making it stuffy and dark, although it was suitable for a group of 4.
Service
7.0
The service was generally good, but one staff member was not very helpful when I asked for a power outlet converter.
Location
9.0
The location was great, just a 10-minute walk from the central train station and close to the main shopping area, the red light district, and the old town.
Dining
5.0
The dining experience was pretty average with limited options.
Facilities
7.0
The hotel facilities were standard.
Herbert
United Kingdom,
April
2024
7.6/10
My stay at the hotel was quite nice overall. The rooms, though small, were cozy and served their purpose. The staff was incredibly helpful and friendly, which made up for some noise disturbances. The location was superb, offering easy access to Amsterdam's sights, restaurants, and transport options. The dining experience was a bit lacking, especially for breakfast variety, but the hotel's facilities were sufficient.
Rooms
7.0
The room was small but did what it said on the tin.
Service
9.0
The staff was very nice and helpful throughout my stay.
Location
8.0
The hotel was centrally located, making it convenient to explore Amsterdam.
Dining
6.0
The breakfast could use more options to improve the overall dining experience.
Facilities
The facilities at the hotel were functional and met basic needs.
Ryan
United Kingdom,
September
2023
7.8/10
The hotel had a fantastic location with everything you need right at your doorstep. The rooms were a bit on the small side, but still spacious enough for a small group. The service was top-notch with friendly and helpful staff. The dining experience was simple but good, though some service interactions were not as positive. Overall, a modern and clean hotel in a perfect location.
Rooms
7.0
The rooms were a bit small but spacious enough for 3 people.
Service
9.0
The staff were helpful and friendly, going out of their way to assist.
Location
8.0
The location was perfect with everything you need at your doorstep, including late-night snack options.
Dining
7.0
The dining was simple but good, with friendly staff, though some service interactions were not ideal.
Facilities
8.0
The facilities were satisfactory for a comfortable stay.
Mickey
United States,
July
2023
7.0/10
The hotel is ideal for cost-conscious business trips, offering clean and comfortable rooms despite their small size. The service is generally good, with some minor issues. Located right in the center, it's perfect for short exploring trips, although it can get noisy due to its proximity to Dam Square. The dining options are limited but acceptable, and the facilities are simple yet sufficient for a short stay.
Rooms
7.0
The rooms, although small, are clean and comfortable for a cost-conscious business trip.
Service
7.0
The staff is generally kind and helpful, albeit with minor issues like demanding a picture of the credit card.
Location
8.0
The central location near Dam Square is great for short trips, despite noise levels.
Dining
6.0
The dining options are simple and could use more variety.
Facilities
7.0
The facilities are basic but suitable for a short stay.
Hugh
United Kingdom,
June
2023
7.4/10
I had a mixed experience at this hotel. The rooms ranged from horrible to lovely and unexpected, with wide rooms but small bathrooms. The service was fantastic and friendly, available 24 hours a day. The location was amazing, right in the heart of the city but with a suffocating feel due to no air conditioning. The dining options were limited, but there were alternatives nearby. Overall, it had its highs and lows.
Rooms
7.0
The rooms varied greatly, from horrible to lovely and unexpected, with wide rooms but small bathrooms.
Service
9.0
The service was fantastic and friendly, available 24 hours a day.
Location
8.0
The location was amazing, right in the heart of the city but with a suffocating feel due to no air conditioning.
Dining
6.0
The dining options were limited, but there were alternatives nearby.
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